Solutions · Collections & Recovery
Collections & Recovery
Negotiate settlements or payment plans within set limits, close the agreement.
The problem
Overdue accounts need consistent, compliant follow-up. Manual calling is slow, inconsistent, and hard to audit when disputes come up.
How Figolive solves it
Figolive contacts accounts respectfully, negotiates settlements or instalment plans strictly within your policy, and records every commitment for a clean audit trail.
Example call flow
recordedFigoliveHello, I'm calling about the outstanding balance of 24,000. I'd like to find a plan that works for you.
CustomerI can't pay it all at once right now.
FigoliveUnderstood. I can set three monthly instalments of 8,000, starting this Friday — no extra charge.
CustomerThat I can manage.
FigolivePlan confirmed and logged. Sending you the schedule and first payment link.
Payment plan agreed — logged
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