Powerful on the call.
Locked down behind it.
An agent that negotiates money needs limits you can trust and a record you can prove. That control is built into Figolive, not bolted on.
Guardrail enforcement
The agent cannot exceed the limits you configure. Price floors, discount ceilings, and hard-stop topics are enforced at the system level — not left to a prompt or a good mood.
Full call recording & audit trail
Every call is transcribed, timestamped, and tied to exactly what was offered and agreed. When a dispute or review comes up, the record is already there.
Encryption in transit & at rest
Call data and configuration are encrypted in transit and at rest. Sensitive fields are protected throughout the negotiation and storage lifecycle.
Role-based access
Control who can hear calls, read transcripts, and change playbook rules. Access to negotiation limits and customer data is scoped to the people who need it.
Compliance-ready for regulated use
For collections, finance, and other regulated conversations, Figolive supports policy-bound scripts, mandatory disclosures, and retention controls that fit your obligations.
Human in the loop, by design
Escalation rules hand a call to a person the moment it's needed — with full context — so a human is never more than a trigger away from a sensitive conversation.
Have a compliance requirement?
Tell us your policy and we'll map the guardrails to it.