Privacy Policy
Last updated July 2026
What we collect
When you sign up or contact us, we collect the details you provide — such as your name, work email, company, and what you're trying to close. When you use the service, we process call recordings, transcripts, and negotiation outcomes on your behalf.
How we use it
We use your information to set up and operate your account, run negotiation playbooks you configure, provide support, and improve the service. Call data is processed to deliver the outcomes you've asked for and to maintain your audit trail.
Sharing
We do not sell your data. We share information only with service providers who help us run Figolive, and only as needed. Where you connect a CRM or calendar, data flows to those systems at your direction.
Retention & your rights
Call data is retained according to your plan's retention settings. You can request access to, correction of, or deletion of your personal data by contacting us.
This document is a plain-language summary and not legal advice. For questions, contact us via the contact page.